Forum Discussion
Rise "Something Went Wrong"
Help! I'm getting a "Something Went Wrong" error in Rise every few seconds. The error message is attached. I'm really unable to do anything.
I can confirm this problem affects one particular eLearning course (as well as copies I make of it) but not others. I've begun deleting certain blocks within it, but this has not helped. The problem doesn't seem to occur when I'm on the landing page, it only occurs within the lessons.
Hi George,
In our team we've experienced this and its been completely random.
It will happen to one team member but not another working at a nearby desk.
It happens across all of our courses, not just some. Occurs no matter the block type.
I agree that it only happens while editing Lessons, and not on the course landing page.
It will stop as randomly as it started.
Were you ever able to open up the course again that was giving the error messages? We're having that same issue right now.
Hi Kimberly,
Yes we were able to open and edit the course again.
If you are unable to open your course contact Technical Support https://articulate.com/support/contact
