Forum Discussion

EmilioOraison's avatar
EmilioOraison
Community Member
5 years ago

Rise360 - Save progress/Save and exit option

Hi everyone, 

I have recently begun working with Rise360 to deliver eLearning modules and I am really enjoying it!

One question I had was if users are able to save their progress, exit the module, and then return to the module at a later stage at the same page? 

I have had a look through some other discussions however I wasn't able to track anything down. Any help surrounding this would be great!

Thank you, 

Emilio

16 Replies

  • KatieGeiser's avatar
    KatieGeiser
    Community Member

    LeaSAgato​ Hello, any update on this?  I have a Rise 360 training which contains 35 lessons.  This Rise was published to LMS (relias)  Once in Relias, only up to 12 lessons are saved.  Once you've surpassed 12 lessons, your progress is no longer saved if you exit the course prior to full completion. 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Which SCORM version are you using when publishing? If you are using SCORM 1.2 you may have exceeded the suspend data limits.

      • KatieGeiser's avatar
        KatieGeiser
        Community Member

        Hi KarlMuller​ I had used SCORM 1.2.  I republished to SCROM 2004 v. 4 and added it back into the LMS and the resume feature works throughout all 35 lessons now.  Thank you for bringing this option up for me. 

  • FYI: I followed the Community's advice when I loaded the SCORM file into our SharePoint site and it saves my place.  Every time I click the link, it takes me right back to where I was in the course.  

  • ErinHenry's avatar
    ErinHenry
    Community Member

    Is this information still current? Still have to host the course in an LMS in order for progress to save?

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Erin,

      Yes, you need to host the course in an LMS in order for student progress to save.

      • ErinHenry's avatar
        ErinHenry
        Community Member

        thank you. Do you know if this is on the roadmap at all?

  • Is there a way to save user progress in Rise 360? So when they return ... it starts in the same place with progress saved?

    Thanks!

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Edward,

      See my post and the post from Alyssa at the top of this thread.

  • Hi there, Isa! It sounds like you're having trouble with resuming your course in your LMS. Do you get the same results when you upload your course in SCORM CloudThis article has troubleshooting steps to help you. If you get the same results in SCORM Cloud, please open a support case here, and one of our customer support engineers will reach out to you directly to help you troubleshoot this issue!

  • Hi Emilio! Did you ever find a good way to deal with this problem? Our organization uses Blackboard Learn, and I currently facing the same issue.

  • Hi Laura! I see you've opened up a support case are currently working with Matthew. He's reached out to you, so please check your inbox for a message and he'll assist from there! 

  • I see that many people have the same problem. rise does not save all progress. We tested in all versions of moodle, including moodle clouds and we see that when we exit it returns to a previous point. We have seen that if there are more than 30 lessons it saves only 20. Try all browsers, all versions of php and all versions of mysql. did not find the solution?

  • Hi Emilio! 

    As Karl mentioned, learners will be able to resume where they left off if your course is hosted in a learning management system (LMS). Does your organization already have an LMS in place?

    If not, tell me more about how you plan to share your course with learners. We'd love to help!

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Emilio,

    In order to achieve what you are asking about, you would need to run your Rise course from within an LMS. A LMS provides all of those functions.

    If you are publishing for the web, learners cannot save their progress, and then return to the module at a later stage at the same page.

    They will always restart from the beginning as no progress data can be saved.