Forum Discussion
VerondaTaylor
3 years agoCommunity Member
Runtime Error
We receive the attached runtime error message when trying to run a published Storyline 360 file from our LMS. When you select OK, you get the second error message. Can you assist?
thanks
MariaCS
3 years agoStaff
Hi, Veronda.
Thank you for reaching out!
I'd start by uploading the project containing the error to SCORM Cloud and testing it to rule out LMS issues. Check out this step-by-step article!
If it works as expected in SCORM Cloud, I would advise you to reach out to your LMS for more information, as it can be an issue on their end.
If you need help testing, or if you're experiencing the same behavior in SCORM Cloud, please reach out to our support engineers through a case.
Let me know if this works!