Forum Discussion

JoshuaBerkst563's avatar
JoshuaBerkst563
Community Member
9 years ago

Scene Images Not Showing In Review

We have had a problem for the past few weeks across all our developers where when feedback is left in Review, it shows a broken image thumbnail instead of the image of the scene.   https://360.a...
Review 360
JamesEifler-b91's avatar
JamesEifler-b91
Community Member
8 years ago

Thank you Alyssa, I've opened a case about this problem.

  • JamesEifler-b91's avatar
    JamesEifler-b91
    Community Member
    7 years ago

    That is really terrific Ashely! I updated and it works. Question on the Update 26 of Storyline 360 page...perhaps this fix could be added there? I wouldn't have known about it from reading the update notes, so I'm really glad that you posted here! I typically do read these notes to get an idea of what's been fixed or other issues I didn't even know about.

    Possible enhancement: when it does capture the screenshot thumbnail, it would be very, very, very beneficial if it could also capture an image of the playbar in the player. That way, I would be able to quickly pinpoint where in the demo (screenshot + relatively close playbar location) the feedback is referring to.

    Thanks again!