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VictorRivera-38's avatar
VictorRivera-38
Community Member
6 months ago

SCORM NOT VALID

we work with your Articulate platform and we have been using it for some years now. A few days ago one of our clients told us that they could not upload the SCORM file to their SAP platform because they got a legend that says "The compressed files DO NOT have valid content files." We do not know what is happening and we would like to see if you could support us in being able to continue working and delivering our files as normal.

Thank you so much,

I remain attentive.
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  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 months ago

    Hi Victor, 

    Thanks so much for reaching out! 

    I see that you've opened a support case and that you are working with my colleague Fannie May. You're in great hands!

    We'll continue the conversation over in your case. 

    Have a great start to your day!

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