Forum Discussion

CarrieJones's avatar
CarrieJones
Community Member
7 years ago

SCORM Package Error

Hello, First - let me say  we've submitted an Articulate case (#01944326) and a support ticket for our LMS (SilkRoad). Posting here with hopes another user (or two) encountered this issue and has ...
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IsabelCeballos's avatar
IsabelCeballos
Community Member
2 years ago

Hi, 

Does anyone know what the highlighted error in my attachment is all about. I am just replacing the SCORM file in our LMS and this error is what we've got. Hoping for help. Thanks in advance.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Isabel,

    Can I ask if you've tried republishing your course to see if this fixes the issue? And can you replicate the behavior when you upload the same content to a different LMS like SCORM Cloud?

    That error message usually indicates that the XML file is trying to reference an object that may have been moved or deleted, but we'll need to test your course to confirm if this is the case. If you can replicate the behavior in SCORM Cloud, please open a case with our support team here for further troubleshooting.