Forum Discussion
Screen Capture Issues with Second Monitor
- 2 years ago
Hi, everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I'm having this same issue! I'm a newly added member to my company's team account and we just discovered I'm the only one on the team having this issue. It matches Jackie's sample exactly. If I un-dock and record using only my laptop screen, it works fine. (Un-docking is a must, because just moving the recording to the laptop screen while docked didn't help.)
(FWIW, I also have major issues using Microsoft Publisher on the extended display. Not sure how that applies here, but...)
So, I'm curious if a solution came about. Thanks!