Forum Discussion
Screen Capture Issues with Second Monitor
I'm using Storyline 360 and have done many simulations and demos with it in the past recording on my larger monitor.
When I capture screens it's acting very strange and not actually capturing my ...
Hi, everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I had a problem with Storyline freezing when trying to use the Trigger Wizard.
Storyline won't work properly when a second monitor has a display setting of higher than 125%.
If all of your monitors are set to below 125%, and you still have that problem, here is the solution:
Undock and try laptop alone. But undocking might not eliminate the laptop in thinking that the other monitors aren't available. You may have to select "Detect" (under Display settings, see attached jpg file) for the laptop to notice it's not connected to the monitors. It might still have to do with the "pop up" widget function of the trigger which usually has to do with a multi-monitor setting.
Special thanks to Cortney G in persistently seeking a solution for this problem.
