Screen Reader Accessibility for Button States

Thanks Ameba, our support team will be in touch as soon as they can - typically in 1-2 business days. Keep an eye out for an email from Support@articulate.com and I'll follow along as well. 

Hi Ameba,

Just following up on your case and it appears the latest update for Storyline 360 resolved the initial issue you were experiencing. 

Feel free to let Emily or I know if you need anything else! 

Sorry, maybe there was a misunderstanding, because the problem fixed is concerning JAWS and notes (https://community.articulate.com/discussions/articulate-storyline/screenreader-not-reading-notes-in-player#reply-458625). Actually, I published right now (update installed) an example course with two slides: the first one with multiple choice quiz and the second one with radio buttons; there is still the problem in html5 (not in flash reading correctly). Also on radio buttons, JAWS says "to change the selection press up or down arrow", but you can use only the space bar to select a radio button.

Thanks Ameba - that link seems to be this same discussion, but I reached out to Emily as well to follow up on your continued issues. 

Hi Kara,

Thanks for chiming in. Our team is currently investigating this bug. While I don't have an ETA on a fix just yet, you're in the right place to stay up-to-date on this bug's progress. As soon as a fix is released, we'll post the good news here in this discussion thread!

Is there any further update on this?

I just updated my Storyline to the latest but am still seeing the issue with "not selected" being read by JAWS, even when it is selected.

Also there is nothing being read out to indicate states for shape buttons, native buttons, checkboxes or radio buttons. Both in the cases of them being independent or grouped into a button set.

Looking forward to hearing an update.

Testing in latest IE, HTML5 export using latest JAWS and Thunder.

Hi Raf,

Thanks so much for chiming in. First, have a look at a screen recording of my testing in Internet Explorer 11.

In that recording, you see that JAWS announced "radio button checked" when you tab back to a selected radio button. 

Our output doesn't support a "real time" change in the state of a radio button. In other words, JAWS doesn't read "Radio button selected" as soon as a user selects it in any version of Storyline.  So, it's expected that you would have to tab back to a selected radio button to hear that's it's checked.

Now, let's talk about object states. We are seeing a problem in Storyline 360 where JAWS does not announce Alt Text on an object's states, and we're working to fix this problem. Does that sound similar to the issue you're seeing in your file? 

Hi Raf, 

That video was recorded with the most recent version of Storyline.

Mind sharing one of your slides with me? I'd be happy to test it and create a similar recording for you. 

Hi, Alyssa

Your video says for first distracter: "Think about the learner. Don't set up your questions as "gotcha" questions. radio button not checked. To change the selection, press up/down arrow."

The issue is when follow the instruction to press up/down arrow, the user can't change the selection status of the distracter. Instead, user could press space bar to change the selection.

So, the fix would be let JAWS read "....To change the selection, press space bar"

or

fix the up/down arrow and let up/down arrow execute the radio button selection.

Wondering if this issue has been fixed?

Thank you.

Wenqing

Hi Wenqing,

You're right, and this is a bug we are working on in both Storyline 360 and Storyline 3. We'll share updates here as soon as this bug is fixed. Thanks for chiming in!