Forum Discussion
Screen Recording - Output Size Doesn't Match Settings
I'm attempting a screen recording of a software window. The window is maximized. The size of my monitor (I've tried all three of my monitors) is 1920x1080, which is my project size. When I initiate ...
Hi, Jenna!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Jenna,
It looks like the attachment didn't make it through, but I'm sorry that tip didn't help either! I'm opening a case on your behalf to connect you with a support engineer. I'll share with them this discussion and what you've come across so far.
Be on the lookout for a response soon. They'll reach out and see if they can help you get the screen recording tool working correctly!
