Forum Discussion

SajnaThomas's avatar
SajnaThomas
Community Member
7 years ago

Scroll text and Accessibility

Hi, We noticed today that JAWS reads scroll text a little bit weirdly. I have large amount of text in a scroll panel. When the tab key is applied on the scroll panel, the text is read out by JAWS....
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff

Hey Erin,

We can help you sort this out! With your permission, we can take a look at your project file to investigate what's happening. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test in IE11 with JAWS and let you know what we find!

ErinVincent's avatar
ErinVincent
Community Member
6 years ago

Hi Alyssa,

I've attached a file example for you to use. JAWS 18 stops reading after the word download in the second paragraph.  I am using JAWS 18, Storyline 3, publish in Flash and IE11.

I look forward to hearing from you.

Thanks,

Erin

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi there, Erin.  We've identified an issue where JAWS will stop reading a text box after 1,024 characters.  We're treating this as a bug on our end.

    In the meantime, would it work for you to break up your longer text into multiple text boxes?  

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