Hello SL community, Generally, the seekbar on the layer works when I click the 'Rewind' button. I selected 'Allow seeking = Yes' from the slide layer properties. However, the seekbar does not move when I click rewind. When I click on the 'Play' button as the layer is playing, the seekbar moves in synch with the timeline of the layer again. Is this a glitch or am I doing something wrong. Thank you very much for your help. Caesar

Hi Caesar, Do you have "Pause timeline of base layer" checked on the Slide Layer Properties? Also, what "When revisiting" setting did you use on the base layer? Let me know if that helps!

Hello Alyssa, Thank you for your reply. -I did not pause the timeline of the base layer. -When revisiting, I chose 'Reset to initial'. I also observed that the case is intermittent. The seekbar moves in some pages when I click on it. I review the slide and layer properties again. But I fear the results would be the same. Caesar

Thanks, Caesar. I put together a quick sample file with the settings you used. Give this link a try--are you seeing the same problem there?

Hello Alyssa, Thank you for coming back on this. Sadly, I get the same results. The seekbar is 'visually' not moving when I click the 'Rewind' button on the layer immediately after the end of the timeline. But, when I click on the 'Play' button it shows the seekbar moving at its proper timeline. And when I close the layer and open it again, since When revisiting is set to 'automatically decide', the seekbar is up to its end. Then I click the 'Rewind' button and the seekbar does not 'visually' move but you know the timeline of the layer is moving. This only happens when I let the timeline of the layer finish and click on the 'Rewind' button. However, when I click on the 'Rewind' button while it is playing, the seekbar behaves as expected. I will try to reinstall SL/2 and see if the situation persists.

Now I see what you mean, Caesar. Thanks for clarifying that. I did a little digging, and I found that this is a bug we're working on with our QA team. In other words, it's not just happening in your file--I'm seeing it, too. We’ll continue to keep an eye on this to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes. Here's some more detail about how we tackle bugs . I'm really sorry that I can't say if this issue will be fixed, but you're in the right place to stay updated on this bug's progress.

Seekbar not moving on rewind | Articulate

14 Replies

JoseTansengco
Staff
4 years ago
Hi Angel,

Sorry to hear that you ran into this snag. We are currently tracking a known issue which causes audio on a quiz slide to not replay when clicking the player rewind button.

I've added this community post to the bug report so we can notify you as soon as a fix is released. For your reference, here's a quick look at how we manage bugs.
EllaRagauskas-a
Community Member
3 years ago
Has there been an update on this bug?

I am still having the issue within my question bank.
KellyAuner
Staff
3 years ago
Hi Ella,

I don't have an update on the bug Joe mentioned above, where audio on a quiz slide to not replay when clicking the player rewind button. We'll be sure to update this discussion when we have news to share. If you're encountering a different issue, please let me know so we can investigate!

Forum Discussion

Seekbar not moving on rewind

14 Replies

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