Forum Discussion

OrvinCastanha's avatar
OrvinCastanha
Community Member
4 months ago

Serious Lag and Memory Buildup in Long Storyline360 Course – Suspected Media Unloading Issue

Hi Everyone, I’ve been facing a persistent and performance-impacting issue in a complex Storyline 360 project and would appreciate guidance or confirmation from the community. Problem Summary I...
Articulate 360
e-learning development
storyline 360
Sagar_Mavale's avatar
Sagar_Mavale
Community Member
2 months ago

HI Mahesh,

I am facing similar issue. the SL file size is 180MB, No of slides 189, SCROM size is 80MB. still facing this this issue. Please share if you have any solution for this.

 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hello Sagar_Mavale​, 

    I'm sorry to hear that you're running into similar behavior. I understand that you are experiencing a significant lag with your Storyline project. 

    • Are you working and saving your project locally? We recommend working from your local hard drive to avoid erratic behavior.
    • As my colleague EricSantos​ recommended earlier in this discussion, the steps in this article can help fix the erratic behavior. Do you notice any improvement if you follow these steps? 

     

    When working with larger files, it's generally a good idea to break them up into smaller chunks. You might also find some inspiration in this discussion post. 

    If you're still experiencing this behavior, we'd be happy to take a closer look at your project file (.story) in this thread or privately in a support case so we can investigate this further. 

    Looking forward to hearing from you!