Forum Discussion
Session time out and unable to publish
I am a little pissed with Rise today. Have been trying to rush some work and it keep showing session time out and when I want to publish, it shows there's an error in publishing. I have tried numerous ways to solve the issues but nothing help!
Am I the only person facing this issue?
Hello MdamTrainer,
I'm sorry to hear that you ran into this snag.
We're not seeing this behavior reported by other users so there's a possibility that the issue might be isolated to your network since Rise 360 is a web-based tool. Please try the following troubleshooting steps to fix the issue:
- Ask your IT team to confirm that all endpoints in this article are accessible from within your organization.
- Use other browsers to access Rise 360.
- Clear the cache of the browser you're using.
If the issue persists, please open a case with our support team here to connect with one of our support engineers. They'll be able to help check the problem you're experiencing!
