Forum Discussion
Shapes moving out of alignment in preview mode
I have shapes nicely aligned in the normal view (stacked rectangles to make a gauge) but when I preview it, they are all akilter. This also happens to some other shapes I have stacked. When it is previwed, the top shape is moved over somewhat, exposing what is below. Any suggestions on preventing this?
128 Replies
- EdwardCrane-562Community Member
Just a quick note to let you know that the issue where shapes are not aligned in preview/publish is fixed in the latest Articulate 360 Update. You'll want to download that update to take advantage of the fix!
Edward, are you using Storyline 360? If you want to share your file, I'm happy to take a look. You can do so by using the Add Attachment button in this discussion. Or you can share link with our Support Engineers privately.
- JamieAndersonCommunity Member
Thanks Lauren. Just in time...I'm about to publish several courses where this is an issue.
- BrendanCuffeCommunity Member
Hi Lauren,
I just installed the newest version, it did not fix the bug.- VinceScomaCommunity Member
Hey Brendan,
I am sorry to hear that after updating to the latest version of Storyline 360, you are continuing to see this issue.
With your permission, would you be able to share your .story file to this thread? If you would prefer to send your files privately, please feel free to connect with our Support Engineers! We'll let you know our findings and will delete it after having a closer look.
- LarryPickleCommunity Member
Lauren, are you referring to the Aug 20th update? Just wondering since there is no mention of it in the version history fixes. Thanks!
- ChristinaClark-Community Member
I'm still seeing this bug in SL360. It's frustrating when things that have clearly been reported over a number of years go unfixed. Is there more the community can do to help track down the problem?
I've been able to find a workaround by reinserting all of the radio button objects on this slide. I have a large curriculum of modules all with these sorts of quiz slides. Here's hoping I don't have to rebuild all of them!
- JonSchiedermayeCommunity Member
Articulate, I think one question we all have about this is regarding existing projects and templates. If this issue really is fixed, as @Lauren Connelly states above, does the fix apply to existing projects? Will the issue still be present in projects that use templates created in past versions? Please instruct as to how the fix has been implemented and what situations it does not apply to. (Thank you for your continued contribution to this thread...I'm sure it's frustrating at a customer service level that something so basic causes so much ire).
- FredGoodCommunity Member
Hello, my co-worker is having this issue today, using SL3. Is there an update for SL3 as well?
Greetings, everyone!
Thank you so much for bringing this to our attention, and I'm really sorry for the trouble this alignment issue is causing.
It looks like this bug has resurfaced in Storyline 360 and Storyline 3, so we need to take a second look at what changed. I'm going to bring this back up with the team and will keep this discussion posted on what we find out.
Thanks for bearing with us and if there's anything else we can do to help in the meantime, we'll be right here!
- LucyHood-6e9b19Community Member
Hi, just adding to the countless messages above to say this is happening with me too...Some shapes i'm using to create a timeline are perfectly aligned on the slide, but in preview they are off.
Urgh. Most frustrating.
Looking forward to an update.
- ChristineChoCommunity Member
- JennyHodgsonCommunity Member
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