Forum Discussion

26ritika's avatar
26ritika
Community Member
2 months ago

Simulation

Creating a simulation where feedback is based on specific numeric values entered incorrect by the learner. Need to branch the simulation successful data entry & failed data entry slide. I have sent a...
ai assistant
articulate 360 training
community
storyline 360
RonPrice's avatar
RonPrice
Partner
2 months ago

If you are working with Support already, then you are in good hands.

  • 26ritika's avatar
    26ritika
    Community Member
    2 months ago

    Hi again Ron. Would you be willing to help as Support has still not got back to on the solution. Its been almost 48 hours. Is there anyone else at Articulate who could help?

    • EricSantos's avatar
      EricSantos
      Staff
      2 months ago

      Hello 26ritika,

      Thanks again for sharing your Storyline file in the support case. I’m glad to see you’re also getting help from the community!

      Some of the items you mentioned may take some time to review, but John will follow up as soon as he has more to share, whether that’s an updated Storyline file or a screencast.

      I’ve also added a comment to your support case so John knows you’ve followed up in the community. We’ll keep you posted.

      • 26ritika's avatar
        26ritika
        Community Member
        2 months ago

        Hi Eric, John suggested I share the updated project with him first so he can review it and find a solution to help. I appreciate the support. Waiting to hear back from John.

    • RonPrice's avatar
      RonPrice
      Partner
      2 months ago

      Hey 26ritika​ 

      Since you already have a case and they have access to the file, that is the best course moving forward.

  • 26ritika's avatar
    26ritika
    Community Member
    2 months ago

    Hi Ron, Support (John) suggested I share the updated project with him first so he can review it and find a solution to help. I appreciate the support. Waiting to hear back from Support (John).