Forum Discussion
SL 360 Audio Editor Jumps When Selecting Waveform
Hello all,
I've been having an issue with the audio editor. When I try to highlight part of the waveform and delete a bit, the index point jumps to someplace else. This makes the editor very difficult to use. I spend a lot of time trying to find where I am along the timeline both before and after I--finally--make a cut. I was hoping not to have to take the extra time to export, edit in another program, reimport, etc. but it is turning out to be the faster choice.
Does anyone know how to stop this behavior?
I've included a short screen vid.
--Allen
.
Hello Everyone!
I wanted to share some great news! We are no longer seeing this bug that caused the audio play head to jump view when using the space bar to toggle audio while in zoom mode.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).
To confirm or update your version of Storyline 360:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hello Austin!
Thank you for sharing the video! I see that I missed that, so I appreciate you taking the time to add additional information.
I see that you've also shared this with our team in support case! Great call. We've logged this as a bug and will continue updating you in this discussion.
I have had this bug on and off for 6 months. I always have the latest updates, including one last week. Did it ever get fixed? I use the C drive, I've rebooted and opened and closed SL several times. Thanks to Austin for the demo
Hello Dakota!
Your video was beneficial! I appreciate you taking the time to record that. We still have this bug logged with our team. To help you plan, we have already prioritized bug fixes for upcoming releases, so we don't have immediate plans to release a fix in our upcoming updates. When this makes it on our roadmap, I'll be sure to update you all in this discussion!
Hello Everyone!
I wanted to share some great news! We are no longer seeing this bug that caused the audio play head to jump view when using the space bar to toggle audio while in zoom mode.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).
To confirm or update your version of Storyline 360:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
