Forum Discussion
SL 360 Closed Captioning Bug - disappearing CC
On several of our recent projects, all of which are on current version of SL 360, there is a bug in the CC. The CC is added, time-edited, and saved. Going back into "Edit Closed Captions" reveals th...
I'm really sorry this is still plaguing you, Jon! Can you verify a couple of things for me?
- Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.20.16814.0 in the bottom-right corner.
- Are you working from your local hard drive, or is the file saved to a network drive?
I know you mentioned you cannot share your file for proprietary reasons, but since it's the best way for us to demonstrate the problem and document a defect, we'd happily accept a .story project shared here privately if you change your mind.