Forum Discussion
JonSchiedermaye
7 years agoCommunity Member
SL 360 Closed Captioning Bug - disappearing CC
On several of our recent projects, all of which are on current version of SL 360, there is a bug in the CC. The CC is added, time-edited, and saved. Going back into "Edit Closed Captions" reveals th...
JonSchiedermaye
7 years agoCommunity Member
I'll just add that while I haven't had time to work with Articulate tech support to find the bug, this is an ongoing issue for me.
Disappearing CC. The bubbles right where you left them, just empty. Not using "undo" while keying in the CC.
Crystal-Horn
7 years agoStaff
Hi there, Jon. If you can record a Peek of this behavior happening, that will help us to try and reproduce on our end. We haven't had other reports of this happening, at this point. Joshua will be happy to work with you when you're able!
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