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KathiTraugh's avatar
KathiTraugh
Community Member
7 months ago

SL course quiz with drag and re-order malfunctioning

Does anyone have any tips regarding a SL quiz malfunctioning for some users? The quiz is a one where the learner has to get a series of steps in the right order. The quiz seems to randomly get stuck and when the correct response is entered, the course views it as wrong and the learner cannot advance. This is a course that has a high volume of learners. We republished the course, but still see some are having problems. 

storyline 360

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  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    7 months ago

    Hi Kathi, 

    Thanks so much for reaching out. I have a few questions for you!

    • Do you know what browsers are currently used to test your quiz functionality? Is there a change in the learner experience if they try on a different browser? 
    • Have you tried testing your course using SCORM Cloud? I'm curious if the behavior is specific to your LMS. Here's how to test your course in SCORM Cloud: 

    If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your project file in this thread or privately in a support case? We'll delete it when we're done testing! 

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