Forum Discussion
Slide layer "lag"
We have built a custom menu layer that allows the user to jump to any slide they have previously been on.
There are quite a few trigger on the "timeline start" to set the state of each link depending on the users "furthestFrame" value the issue is that this layer takes almost .5 seconds at times to load, and if you click to fast (thinking that it missed your click) the layer will display and hide again.
I have heard people say that they have 100's and sometimes even 1000 triggers? Is there something that I can do the help this load better?
19 Replies
Thank you Ahmad! I don't have a transparent box, but I do have a hotspot with a trigger to hide the layers. I've adjusted it as you suggested, so we'll see if it works. I also installed an older version of Storyline just in case this was a bug introduced in the latest update.
I can't replicate the issue on my end, so I have to send the Review site links to my client to have them tell me if the changes fixed the issue, but I appreciate your suggestion. Fingers crossed one of those two changes works!
Hopefully this will help fixing the problem .. you're very welcome!
Any solution to this issue? I am having the same issue when I preview it in storyline and when published
Hi Ruben, and welcome to the E-Learning Heroes community! ✨
I apologize for the issue you are experiencing.
I would first make sure you are working from a local hard drive, as working from a network drive can cause erratic behavior.
It would be helpful for you to share your .story file with us either publicly here, or privately in a case. We will delete it from our system when troubleshooting is complete.
Hello,
I am having trouble uploading my .story to the community
Hi Ruben,
I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your support case!
