Forum Discussion
Small gap between slide content and player
Hello Alistair,
I appreciate you sharing screenshots of what you are experiencing! I want to confirm that this behavior is related to a bug that our team is investigating. We do not have any updates at this time. I've added your voice to this report.
As a workaround, we are sharing with folks to insert a shape that is bigger than the slide and filled with the same color as the player to avoid this gap.
I understand you mentioned being unable to share your file. If you are having difficulty with the workaround in your project file, we can work privately in a support case and have our team sign an NDA to assist you further.
We'll share any updates on a fix in this thread so everyone is in the loop!
We have the same issue. It’s been happening for several YEARS.
The recommended work around does not work. We have tried multiple different remedies to no avail. (In our case, we have a black line that appears around the frame on our white player)
Our team has brought this forward several times, but no resolve on it.
At least now we know we are not the only ones experiencing this problem and can stop thinking it is something we are doing wrong.