Forum Discussion

Liam_Eagen's avatar
Liam_Eagen
Staff
14 days ago

Some AI Voices are Going Away in April: What to do Next

Following changes from our text-to-speech partner, ElevenLabs, some AI voices will be retired in April 2026, and we want to make sure you have time and support to plan ahead. What this means: A...
ai assistant
Articulate 360
rise 360
storyline 360
Jurij's avatar
Jurij
Community Member
3 days ago

Thanks for the advance information. 
According to Rise the Voice Matilda (american) will no longer be available in "66 days" but in the sheet you shared, she is even recommended to use as a replacement for Gigi?

Is this a bug in Rise? Will the voice only dissappear in Rise but will still be available in Storyline?
Can you give clarification here?
Thank you very much and best regards

  • JulieGorman's avatar
    JulieGorman
    Community Member
    3 days ago

    I too just ran into this issue with Matilda this morning and sent email to support.  I had just finished replacing Gigi on several items with Matilda.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      8 hours ago

      Hello JulieGorman, 

      Great call opening a case! I see that Robby was able to share the fix with you in your case. If you experience this going forward, please let us know in this thread or within your case. Happy to help! 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    9 hours ago

    Hello Jurij!

    I can confirm that our team has implemented a fix. Matilda should be working as expected. You should see the voice without any availability message. 

    If you are still experiencing this behavior, we'd be happy to take a closer look at your setup within a support case.