Forum Discussion

AlexandraEis357's avatar
AlexandraEis357
Community Member
2 years ago

Some triggers working in Storyline but not when published to Review360

Hello, 

I created a storyline file and when I preview the course, everything works correctly. I published to Review360 and some of the triggers are working but some are not (specifically my "custom" back/next buttons). 

Is there something going on with Review? I've checked all the settings, triggers and states and it should work the same as when I preview the course.

Thank you, 

Alex 

Review 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Alexandra, 

    Thanks so much for reaching out! 

    I wanted to confirm that there are no outages on our end. You can check this on your end by going to https://www.articulatestatus.com/. 

    I'd be happy to take a closer look at your .story file to get a better understanding of your setup and see if we can replicate this issue in Review 360. You can share your file in this thread or privately in a support case. 

    Looking forward to hearing from you! 

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