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MaureenBeardman's avatar
MaureenBeardman
Community Member
2 years ago

Having issues uploading to Review360

I have been trying to upload/replace my content module that is out on Review360 for the past 5 hours now and the bar is slowly moving and then when it reaches the halfway point the 'Uploading Course' box disappears and it brings me back to the main Publish page where you choose how you want to publish it. It does not even give me an error message or anything. The upload closes and brings me back to the main publish box option as I stated.

All I am trying to do is publish a new version of an existing item that I uploaded back on January 16th.

I have checked Port 443 and it is opened, and IT stated that we are not blocking any of these sites.

Any assistance on this would be great.

Maureen

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Maureen,

    I'm sorry you're running into this snag! This is very strange behavior! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.

    Thanks for reaching out!

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