Forum Discussion
SofiaCorrea
Community Member
Hello Team, I did all the Uninstall and Install process for Studio 360 and the problem persist.
JoseTansengco
4 months agoStaff
Hi Johener,
Since the repair didn't fix the issue, there's a possibility that a corrupted element in your presentation is preventing the publishing from completing successfully. We want to look at your presentation to verify if this is the case. Here's how:
- Create a package of your Presenter 360 course.
- Upload it as an attachment here or in private by opening a support case for testing. We'll delete it when we're done.
We'll let you know what we find when we complete our investigation.