Forum Discussion

VilhelmSkjrpe's avatar
VilhelmSkjrpe
Community Member
5 years ago

Something went wrong

We are several authors experiencing errors (see attached image) in Rise. This has persited since yesterday - several times a day. It seems to happen randomly; while editing text and importing images...
rise 360
AndreOrdonio's avatar
AndreOrdonio
Community Member
2 years ago

Hi. I’m also experiencing the same error: “Something went wrong”

please help

  • LeaSAgato's avatar
    LeaSAgato
    Staff
    2 years ago

    Hello Andre,

    I wanted to check if you're still seeing the same: “Something went wrong” error message. If so, please try the following:

    1. Clear your browser's cache and reboot your computer.
    2. Open the course on a different browser.
    3. Try opening the course using an incognito or private window.
    4. Ensure that your browsers are updated.
    5. Try using a different internet connection.

    If the error persists, please open a support case using this form, and one of our customer support engineers will be in touch to help you resolve the issue. 

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