Forum Discussion

mariaveverka-f8's avatar
mariaveverka-f8
Community Member
3 years ago

Sorting Block Issue?

Hello! Wondering if anyone else has had any issues with the sorting blocks in rise? Mainly, taking multiple attempts to drop the card in the right place? Or if you ever so slightly are outside of the drop target it bounces back. 

  • Hi, Maria! I'm sorry to hear you're seeing this issue with your sorting activity blocks. I've seen the same behavior in my testing and I've documented this issue as a possible software bug. We'll share our updates here if we make changes that will help with the issue.

  • DonnaDutton's avatar
    DonnaDutton
    Community Member

    I am experiencing the same issue  on a course I recently created. Is there an update on this possible bug?

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff

      Hi there, Donna. No updates yet, but we'll let you know here if we enhance the drop zone for the sorting activity.

  • Hi everyone, I am also experiencing this bug.  I have a course that relies on Sorting Blocks and 50% of my testing group is reporting an inability to click and drag the cards.  Apparently the card is released early and snaps back to the original spot.

    I'm going to have to do a lot of re-designing to get round this! Please let me know when you'll be able to fix this bug! 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Remi,

      We use Sorting Blocks in our courses, and we've never had a single report that this block type is not working.

      So I'm curious why your team is experiencing issues.

      If there was a widespread problem, there would be many posts here about this issue.

    • RemiTeal-745c30's avatar
      RemiTeal-745c30
      Community Member

      This was actually a user error!  Apologies for putting this here.

       

  • DonnaDutton's avatar
    DonnaDutton
    Community Member

    Update: We had one use that experienced this in the Review360 version. Once it was published (SCORM)  and loaded into our LMS, it works fine.

  • Hi everyone. I'm making an effort to improve the accessibility of our courses and I was wondering if the sorting block works with people who might only have a keyboard as the input device. Thanks!

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Pedro,

      Interactive Sorting Activity Blocks

      • Use the Tab key to select a category (drop target).
      • After selecting a category, use Tab and Shift+Tab or the Left and Right arrow keys to cycle through the categories.
      • Select the category that matches the item that’s currently displayed, then press Enter or the spacebar to move the item to the selected category. If the answer is correct, the item will move briefly to the category then disappear. If the answer is wrong, the item will shake briefly, then you can select a different category and try again.

      Source https://access.articulate.com/support/article/Rise-Keyboard-Accessible-Navigation 

      • PedroJavierFune's avatar
        PedroJavierFune
        Community Member

        Hi Karl, 
        Thank you very much! I'm glad this is accessible with a keyboard.

        Have a nice day :)