Forum Discussion

KristinKlenke's avatar
KristinKlenke
Community Member
5 years ago

Stop comment notifications for reviewers without Articulate ID

Hi everyone,

I've sent a review 360 link to coworkers who do not have Articulate IDs. They have commented extensively on my course and I've been answering them so everyone is kept in the loop about changes and can discuss.

However, I've received several complaints from coworkers receiving a large amount of notifications for comments (makes sense, we've been discussing a lot in the comments section).

Now, even though there is a link at the end of the email they can click to unsubscribe/change settings for notifications, they are then asked to log in. Since they do not have an Articulate ID, this is not possible and they end up having to delete every single notification email.

Is the only way to unsubscribe from notifications to register with Articulate? Or is there some other, simpler solution available?

  • Adding another +1 to allow me to control what notifications are sent to reviewers.

    There's absolutely no way they'll create an articulate ID (nor should they have to.....), but it's very irritating for them to get notifications about every comment added.

    Like others have said here, I prefer to keep a note of what action I took right next to each comment so I can triple check on a final review that everything was addressed (rather than just mark the comment as "resolved") but this creates a lot of needless emails for them.

  • Adding another request for this feature. It would be very helpful to control notifications for all reviewers

  • PLEASE add another request for this feature. My manag3er is BEYOND unhappy with receiving constant notifications that I cannot turn off for her and does not have an Articulate ID to turn them off herself. Which means I can't use the review function as intended.

  • I decided not to use that functionality as team members expressed their concern about the bombardment of email notifications received. So instead, I export comments to a .csv file, save it as an excel file and use this to action and add my comments and to provide a copy to the reviewer once I've updated the relevant training materials, so that they know action has been taken. It's not perfect but it works for now until the 'notification comments' can be turned off. 

  • 5 YEARS on this? Why have a "Mute Project" feature that doesn't mute for everyone?