Forum Discussion
Story file not saving
Is anyone having issues with saving your .story file? Mine looks like it's saving but it takes a really long time- when the blue bar indicator is almost done saving it freezes and I have to close it from the Task Manager.
Hi Karla!
Sorry to hear you've hit a snag when saving your .story file! I'd be happy to help troubleshoot and have some follow-up questions to start.
- Are you working locally? Working from a network or shared drive may cause erratic behavior.
- Are you receiving any error messages during this process? If so, would you mind sharing a screenshot of what it says?
- Have you tried performing a repair of your Storyline installation to see if that improves the behavior?
If still unsuccessful, I'd be happy to take a closer look at the affected .story file. Would you be willing to share a copy here in the discussion or privately through a support case?
Looking forward to hearing from you!
