Forum Discussion
Storyline - QUIZ Fail, Course EXIT and Reset
Hi there, having a problem with course completion when quiz fails.
We have built the course with quiz questions peppered through out the course. We give the learner two chances to get the quiz qu...
Hi Jose, thank you for taking the time to look into this. I'm not sure there is a solution however. I had a response from Case #00834110 that said this isn't a feature Articulate offers at this time. I have added a test story file here should you wish to review. I tested again based on what you suggested and was not able to obtain the desired effect. In a nutshell, we want to be able to give the user an opportunity to answer each question twice, if they fail (below 80%) then the course will reset and relock after exiting. The reason for the requirement for the relock, is the questions we have are peppered through the course, and if it doesn't get relocked, then they can't retake all the questions, they can jump to the end and answer just the last ones and complete the course. It's important that the menu relocks after course failure and exit. Hopefully this is a feature articulate will come out with as I see many people have asked for this over the last 6 years in the community.
Hi Doug,
Thanks for the additional information. My apologies as well for getting the restart and reset functionalities crossed. It looked like my colleague Robert was able to explain what is currently possible in the support case you opened. We'll let you know if the feature to restart an entire course gets added to our product roadmap!
It appears that this bug has been known for some time. Interestingly, the 'Restart course' trigger functions as intended in Locked menu mode. Your optimal solution would be to utilize Locked menu mode (ensure 'Lock Next / Previous buttons' is unchecked). Avoid implementing the 'Exit course' trigger on the Failed layer. Instead, provide a button solely for restarting the course (Restart course trigger). This action will take you to the beginning and reset the course to its initial state with all slides locked once again.
