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MohiuddinKhan-7's avatar
MohiuddinKhan-7
Community Member
4 years ago

Storyline 3 update 12 Failed to Decode font

Hi,

I am using storyline 3 update 12 .After publishing the asset my contents are not loading properly.Getting this error -

FYI: IF i republish the same file using storyline 3 update 11 everything is working fine.

Could anyone help me with this issue.

Thanks,

 

storyline 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Hello Mohiuddin, and welcome to E-Learning Heroes! ⭐️

    Great call on getting a case started with our support team, and I see Carlo has responded with some suggestions!

    Feel free to reply to Carlo if you need any additional help or to confirm if those suggestions helped!

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