Forum Discussion

MohiuddinKhan-7

Community Member

4 years ago

Storyline 3 update 12 Failed to Decode font

Hi,

I am using storyline 3 update 12 .After publishing the asset my contents are not loading properly.Getting this error -

FYI: IF i republish the same file using storyline 3 update 11 everything is working fine.

Could anyone help me with this issue.

Thanks,

BeccaLevan
Community Member
4 years ago
Hello Mohiuddin, and welcome to E-Learning Heroes! ⭐️

Great call on getting a case started with our support team, and I see Carlo has responded with some suggestions!

Feel free to reply to Carlo if you need any additional help or to confirm if those suggestions helped!