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LindseyKeefe's avatar
LindseyKeefe
Community Member
2 years ago

Storyline - Slides set to Advance by User are Automatically Advancing

Hello,

I have several slides that are automatically advancing even though I have my properties set to "Advance by User" and the only Jump to Slide triggers I have are "jump to x slide when user clicks the next button."

The slide seems to advance as soon as a slide's media completes, but there's no trigger on the slides that tells it to do that.

This is happening when I preview in Storyline. 

  • Without seeing the file, it's hard to diagnose. Here are the usual culprits:

    Have you checked

    • triggers - 'jump to next slide when timeline ends' 
    • master slides - (if you are using them) advance when timeline end triggers
    • layers - advance when timeline end triggers
    • slide properties 'advance automatically' is not selected.

     

  • LindseyKeefe's avatar
    LindseyKeefe
    Community Member

    Hi Tom,

    None of these seem to be the issue. I could upload a sample of the file if that would help.

    Thank you

  • Hi Lindsey, 

    Thanks for sharing a copy of your project file! 

    I was also able to observe the same behavior on my end. I was able to control the advancing of the slide by enabling the feedback layers for the slide, but I understand that you prefer to have no feedback layers for your slides. 

    I opened a support case on your behalf so we can have our support team take a look at your project file to check what's happening. Someone will be in touch with you shortly!