Hello team,
When working with Storyline in the past 2 days, it closes automatically in the middle of a project. No error, no prompt - simply closes. When I open the files back up, there's no saved content. This has happened on multiple files, so it's not an issue with one specific project.
Can anyone please advise?
Save early and save often. I've had Storyline also dump out on me for no apparent reason.
Hi Joana and welcome to E-Learning Heroes. 😊
I see that you were able to contact our support team as well and Amlan is working with you directly.
For the whole week I am in a middle of a project and Storyline completely dumps out with no reason. The only thing I have noticed is when recording an audio and editing, then save, go to the next slide and record audio and then edit thats when it seems to dump. This is big project I have 10 storys so far...is that too big? With this issue I do save often, but again, when you get on a role and then it dumps and you have to do it over again, and again gets frustrating and its dragging deadline. I also notice the same issue happens when I edit a Action Tuning. Anyone having these issues. Thanks
Hi Donna,
Thanks so much for reaching out. I'm sorry to hear you've run into this snag.
I've gone ahead and opened a support case on your behalf so we can take a closer look at your file. One of our talented Support Engineers will be in touch shortly via email.
We'll continue the conversation over in your support case.
Hope that you have a great weekend and happy developing! ☀️
