Storyline 2 Example - Generating a PDF Certificate for users who successfully complete a quiz

Hi Ryan,

Allow me to clarify, your method and my SL file worked as designed. It is only when it's accessed from a government computer, which is running IE-11 on Windows 7 that it doesn't work. From the same government computer using Chrome, it also worked as designed.

The trigger I have for calling the html and pdfmake function doesn't do anything. Because I also have a trigger to advance to the next slide immediately after the pdf trigger, I can't really trouble shoot for error messages.

I have also tested two other certificate methods posted on the forum; https://community.articulate.com/discussions/building-better-courses/create-a-course-certificate-in-storyline-with-java-and-html?page=3#reply-359742 and https://community.articulate.com/discussions/articulate-storyline/saving-storyline-variables-to-a-pdf. In both of these cases, I am also experiencing problems with creating the certificate as designed when I used IE-11. But as in the case above, the certificate function worked as designed in Chrome.

I'd be very pleasantly surprised if you would have any trouble-shooting tip for my problem, as I think it's all related to the configuration of IE-11 installed on the Government computers.

Thank you for your time,

dan