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PennyJones's avatar
PennyJones
Community Member
4 years ago

Storyline 3 Black Screen

I built a course in Storyline once I did the updates.  The course ran fine in preview but once published and upload to our LMS, the video screen turns black once it reaches close to the end and does not finish and have the next button appear.  I did a screen shot and our LMS tech said it was an articulate issue.  Please advise.  

  • Hi, Penny.

    Thank you for reaching out! I noticed you also posted here, and my teammate Lauren responded to you and suggested testing your file in SCORM Cloud

    If you experience the same issue during testing, I'd recommend opening a support case with our engineers.