Storyline 3 installation error - "Articulate Storyline failed to install. Error: 80072EE7"

Hello Letitia, 

Great call on opening a support case! I can see that my colleague Mick is already working with you on this issue. 

For your reference, the error code that you received usually means that you need to run the installation as an administrator for it to successfully complete. If running as an administrator doesn't work, I'd recommend continuing working with my colleague through the support case to resolve the issue.