Storyline 360 - Replace Fonts

I haven't tested other courses at the moment. However, this particular course has been through a journey and I am suspecting that one or more of these issues is causing the problem.

1. The course was developed in SL2 using a font acquired from the Adobe Creative cloud. Course published and viewed correctly.

2. Installed Articulate 360 trial and opened course. Noticed the font was not displaying properly in preview or publish. My testing indicates that the problem only happened when a course is using an Adobe Creative cloud font. (these fonts are synced, and not "installed" on your system in the usual way - or so my IT folks tell me). I believe this is because it is a subscription suite and if we no longer "own" the subscription, the font(s) are not supposed to be available for use. (Our subscription is current, by the way).

3. Continuing to work in SL2, we exported and imported for translation to Spanish. All is well.

4. Purchased Articulate 360 and upgraded the course (now in Spanish). Received the missing font notification and conducted the replace font function. That is when I discovered the marker content issues. I was also able to replace some artifact fonts that came into the course when the translator inadvertently used a different font.

I'm not able to explain the marker issue, but I was able to use the suggestion in the thread you mentioned about "find font" to export (translation) and search for the font. The leftover Adobe Font was actually tied to empty space marks. I deleted the spaces and that got rid of the Missing Fonts notification when I reopened to course.

Long story, but I hope it helps someone else out down the road.