Forum Discussion
storyline 360 can't save my project (low memory error)
Any update on this SL360 issue. I just started witht eh free trial four days ago. My file is only 40MB and now when I try and swap a couple of character poses I get the low memory warning and the file won't save.
I assume as I only started with this product a couple of days ago i must have the latest version.
I'm a long time Captivate user - and have been impressed enough with Storyline to try it but I'm having serious doubts - which is a shame cos it is a real nice auhtoring tool when it behaves - but as a contractor I can't afford to mess around svaing every few minutes and risking losing the whole porject
Hi Tina,
Yes, I know it can be frustrating. I've experienced this as well. However with these errors and glitches, my personal opinion is that Storyline is still much better than Captivate. Our company has used Captivate in the past and from our experience, it was even more glitchy than Storyline. Whenever I get the low memory error, sometimes what works is instead of trying to save it, hit "save as" and name is as a different file. It can be something as simple as your original file name with the number 2 after it. This sometimes works for me. Also, try typing in the search bar on your pc "%temp%" and go into this folder and delete everything. Don't worry, none of your saved work will be deleted, these are just temporary files that take up memory. Another thing you can try is in Storyline, go to File --> Storyline options --> and uncheck the "Save AutoRecovery information every 10 minutes". This may help limit the number of temp files that are being created, which can take up space. Although this is not a complete fix, which I feel Articulate should be more thoroughly looking into; these are some workarounds I've found helpful in the past, hopefully they will work for some of you.
- TinaWilks7 years agoCommunity Member
Thanks so much Ross
I do the 'save as' and using v1, v2 etc anyway - have had issues in the
past with other software where the file you just keep saving gets corrupted.And I will definitely try the other things you suggest