Forum Discussion
Storyline 360: Closed Captioning edits
Has anyone been having issues with closed captioning edits reverting back after being saved and after several previews?
Yes, I am having the same issue.
Hi NancyEllerma041,
I'm sorry to hear that you ran into a similar issue. Since incidents like this one appear to be isolated, I'd like to ask a few questions to clarify your experience.
- Are you working locally when making edits to your captions?
- Is this happening to all of your captions, or just a few of them?
- If you're working locally, have you tried repairing your Storyline 360 installation?
If repairing doesn't work, please share a copy of your project file here or in private by opening a support case so we can test what's happening. We'll delete it when we're done!