Forum Discussion
Storyline 360 instability on M1 Mac with Parallels/Windows 11 ARM version
I have been building a course in Storyline 360 on a 2021 M1Pro Macbook, latest MacOS, 32Gb Ram using the latest Parallels and Windows 11 ARM version (which now installs automatically from the Parall...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the bugs we've fixed is:
- The trigger wizard performs faster on M-series Macs.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
As an update to my previous posts...Running Storyline on Windows 11 under the latest Parallels for Desktop Mac on my 2021 M1 MacBook Pro w/ 32Gb Ram (with MacOS Monterey) finally became too frustrating. It was still unstable and very slow. It would take about 5-10 seconds to open a new trigger dialogue, and it took about the same every time I hit save. [And, yes, I was following all of the guidelines in that FAQ document from a year and a half ago, completely separating the Mac and Windows machines.]
I moved the install over to my old 2018 i7 Intel Macbook w/ 16 Gb RAM, after wiping it completely, and installing the latest MacOS Ventura. It is amazing how much faster it runs, and so far with no instability! I didn't understand how anyone could use this program before as it was so laggy.
@Joe Tansengco I am curious, what is Articulate doing "on improving the overall experience of running Storyline 360 on Macs that use the M1 chip."? (In other words, all new Macs since Nov 2020.) What is Articulate's long term plan for Storyline 360 as far as supporting Mac users as Intel Macs fade into history?
Thanks,
Lon
Hello Lon,
I am unable to share any technical updates right now, but if you'd like to discuss the performance issues you've been encountering with our support team, you can do so by opening a support case. They'll be able to provide you with more information about Storyline 360's performance with the M1 chip, as well as share some possible steps to improve it.
