Forum Discussion
KarenMillsap-a1
3 years agoCommunity Member
Storyline 360 Locking Up
Today I have rebooted my computer several times because Storyline 360 continues to lock up on me. I have had to resave my file with another name in order to open it up. I am able to save it but th...
MariaCS
3 years agoStaff
Hi, Karen.
I'm sorry to hear you are experiencing constant crashing and erratic behavior in Storyline 360! I have a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.