Forum Discussion

KristaSchwarze's avatar
KristaSchwarze
Community Member
12 years ago

Storyline and Saba (LMS)

Hi!  Does anyone have any experience with Storyline courses added to Saba?  We have run into an issue with courses not being tracked as complete.  We are uploading the scorm zip file to the LMS.  There is a quiz and a survey (Survey Monkey inserted as a web object) at the end.  Could either of these be our culprit?

storyline 360

8 Replies

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    12 years ago

    Hi Krista and welcome to Heroes! 

    I'd first recommend reviewing this article on troubleshooting common LMS issues in relation to reporting and tracking your course. I also found some documentation regarding Storyline SCORM 1.2 content in a Saba LMS, that is never set to Completed or Passed because Saba utilizes cmi.core.exit differently than most other LMSs, which prevents content from registering completion. There is a fix detailed here that you may also want to look into. 

    • SaadiaBatool-01's avatar
      SaadiaBatool-01
      Community Member
      5 years ago

      Hi, I have issues having Articulate courses mark complete in Saba LMS. It is hit or miss situation. Sometimes it works, sometimes it does not. Should I try the fix mentioned in your post. I mean is it still valid with Articulate 360?

      Thanks

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    5 years ago

    Hi Saadia,

    We have an updated solution via our support team for Storyline 360. I've opened a case on your behalf and shared the solution with you directly.

    • SaadiaBatool-01's avatar
      SaadiaBatool-01
      Community Member
      5 years ago

      Thank you Leslie! I have attached screenshots and wanted to check if I modified the code properly. I was not sure if I needed to give extra line space or move the line to start where the line above is starting. Can you please tell me which of the screenshots have the right way of modifying. Thanks!

       

    • ElisabettaTesse's avatar
      ElisabettaTesse
      Community Member
      4 years ago

      Hello @leslie could you please share this solution in a public post? Several users, including myself, are working on files that will be published in Saba.

      Thanks!

  • MariaCS's avatar
    MariaCS
    Staff
    5 years ago

    Hi, Saadia.

    It looks like Leslie followed up with you via e-mail. If you have additional questions, please reach out to her through the case, so we can keep all information in one spot. 

    • SaadiaBatool-01's avatar
      SaadiaBatool-01
      Community Member
      5 years ago

      Hi Maria, Yes Leslie helped me with my questions. The course completed in the LMS for me after the code modification. 

      Thanks

  • MariaCS's avatar
    MariaCS
    Staff
    4 years ago

    Hi, Elisabetta.

    It looks like you were able to connect with Ian through a support case and receive the information needed.

    Please reach out through the case if you have additional questions!