Forum Discussion

MCISTraining's avatar
MCISTraining
Community Member
2 months ago
Solved

Storyline audio stops working on random slides

I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules ...
Articulate 360
articulate 360 training
e-learning development
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    7 days ago

    Hello everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Update 118, we've included essential fixes and new features. We've released a fix for: 

    • Slides with audio didn’t always play as expected.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

MDeAsha's avatar
MDeAsha
Community Member
1 month ago

I am also having the exact same issue. With so many people experiencing this out of the blue in the exact same way within a matter of days of each other, SURELY it is an issue within a recent Storyline update somewhere?

StevenBenassi's avatar
StevenBenassi
Staff
1 month ago

Hi MDeAsha​,

I'm sorry to hear that you've also encountered this setback.

I see that you've been working with my teammate Phil, through a support case. It looks like he just replied to your email sharing additional insight and suggestions.

We can continue the discussion there!