Forum Discussion
Storyline audio stops working on random slides
Hello everyone!
Happy to share that we've just released a new update for Storyline 360!
In Update 118, we've included essential fixes and new features. We've released a fix for:
- Slides with audio didn’t always play as expected.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hi PGallup,
Thanks for the update, and I’m sorry you’re still running into this.
I see that you’ve already opened a support case and are working with my colleague, Gren, which is great. Since the team has your file and is actively investigating, we’ll continue working with you there to gather more details and pinpoint what’s causing the intermittent audio behavior.
Feel free to share any additional findings or patterns you notice in the meantime, and we’ll keep the conversation going in your case.
Following, because we're having the same problem. Audio won't play randomly on some slides throughout Review360. If I refresh and go back to the same frame, it'll be fine but then another will have the same issue.