Forum Discussion
Storyline block does not autoplay in mobile
Hi. I attached a SL block on my Rise course and I wanted it autoplay on display. It is fine on desktop but when I preview on mobile, I notice that it doesn't autoplay. Any ideas on how to fix this? ...
Hi there,
We've shied away from auto-playing storyline blocks because it's really non-standard on mobile devices. In fact, most phone browsers actually prevent auto-play of media; it needs to be user-initiated.
I appreciate you chiming in with what you'd like to see, since the ideas shared here in E-Learning Heroes contribute to our product roadmap.
We're monitoring these requests as we consider what features to add to Rise in the future. We'll let you know if we decide to allow autoplay in the future.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Allison,
Not every storyline block (which is non-video) has automatic autoplay. Sometimes it can be a step-by-step click-through software demo, embedded in Rise, and then we expect users to interact with it. And on mobile devices not too gadget-experienced users get perplexed for a moment not figuring out why if this looks "like a video" - you actually need to click something. Even inspite of the accompanying explanation and all kind of "click me:" highlights :-)
Just because video play button has such a strong imprint in people's perception.
