Forum Discussion

RodrigoSugahara's avatar
RodrigoSugahara
Community Member
6 years ago

Labeled Graphic Doesn't work on mobile

I uploaded two screenshots. Mobile and Desktop.

It doesn't appear to work on android and neither in Chrome's DevTools.

The canvas shows up with 0 opacity and its content simply doesn't render.

  • Hi folks! We've fixed the issue where in some instances, labeled graphic markers wouldn’t display when viewed on mobile devices. Please export your content again to see the fix!

  • Hi Rodrigo,

    We've seen some issues with the Labeled Graphic block on mobile devices, specifically when it's the last block in the lesson. 

    Does that seem to match what you're seeing? Do you see a difference if you add one more block below the Labeled Graphic block?

  • FredrikDahlin's avatar
    FredrikDahlin
    Community Member

    We also have this issue. Labeled graphics don't show up on Chrome and Safari on iOS (mobile view). It is the second last block, the last is a Continue button.

  • Hi Fredrik,

    It sounds like what you're seeing doesn't match the bug I mentioned earlier in this thread. Would you be willing to send us your course Share link so we can take a closer look?

    You can send that to us by clicking here. 

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff

      Hi Fredrik. Thank for the Share link. I'm seeing inconsistent behavior across mobile browsers, so we'll have a closer look. Mobile Safari on an iOS 12 device worked for me. 

      I'll let you know about any changes to this behavior as soon as I can.

  • Hi folks! We've fixed the issue where in some instances, labeled graphic markers wouldn’t display when viewed on mobile devices. Please export your content again to see the fix!