Forum Discussion

edeocampo's avatar
edeocampo
Staff
6 days ago

Hi PatrickSuthe593,

Good day! 

I understand you’re experiencing some issues with the step-by-step simulations you built in Storyline 360.

I’ve opened a support case so our support engineers can review this in more detail.

You’re in good hands, our support team will be reaching out to you via email soon.

  • PatrickSuthe593's avatar
    PatrickSuthe593
    Community Member
    6 days ago

    Hey edeocampo​ 

    I want to clarify that my previous post was a last-minute attempt to address the issue I was facing. I couldn't resolve it on my own, so I decided to switch to a different solution, as the course I was struggling with was time-sensitive. There's no need to reach out via email. Thank you.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      5 days ago

      Hello PatrickSuthe593, 

      I appreciate you sharing this update with us! I've let our colleague Carlo, who was handling your case, know you're all set. 

      Feel free to reach out in the community with future questions and discoveries!