Forum Discussion
Storyline blocks not appearing /functioning properly in Rise
We have a Rise course that includes Storyline blocks as lessons. About a week ago clients started complaining that random Storyline blocks within the Rise course were not displaying properly, blocki...
Hello. I am experiencing the same problem. The embedded Storyline blocks play without problem when checked in Rise 360 preview. When they are changed into Scorms and loaded on the LMS they do not display the main pictures, they are just a white or black background, but the action buttons are displayed. Have you got a fix for this as the course is live and we are receiving complaints.
Thanks Carl
Hi Carl,
I recommend testing your course with the industry-standard testing engine SCORM Cloud. If your Storyline blocks work in SCORM Cloud, the issue could be with your LMS.
The following video tutorial demonstrates how to use SCORM Cloud with Articulate content:
https://community.articulate.com/series/learning-management-systems-lmss/articles/how-to-troubleshoot-your-lms-with-scorm-cloud
If the issue also occurs in SCORM Cloud, I would love to have one of our support engineers work with you on this. Feel free to open a case here.
