Forum Discussion

VidaHaghighi's avatar
VidaHaghighi
Community Member
6 days ago

Storyline blocks not quickly updating to Rise

Hello, I’ve recently noticed a delay when importing Storyline blocks into Rise. After uploading Storyline components to 360, then updating SL Rise blocks, the updates don’t immediately reflect in R...
rise 360
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
4 days ago

Hello VidaHaghighi​. 

Thanks for reaching out! I tested inserting a Storyline project into a Storyline Block in Rise 360 and didn't experience any delay.

  • Just to clarify, have you published your Storyline file as a new item in Review 360?
  • Do you notice any change if you switch browsers or use an incognito window?
  • Does this happen with any Storyline project you select, or only this one? 

 

If you're still experiencing this delay, we'd be happy to take a closer look at your Storyline project so we can test on our end. You can share your file in this thread or privately in a support case.

Looking forward to hearing from you!